US : 1-888-813-6283

Privacy Policy

GENEGLE PRIVACY STATEMENT

At Genegle, we respect and protect the privacy of our customers and those who use our websites, products and services. Chengdu New Genegle Biotechnology Co., Ltd. ("Genegle" or "we" or "us") is committed to protecting your privacy. We prepared this Privacy Policy (the "Privacy Policy") to describe our practices regarding the information we collect from users of our website, located at www.GenegleDNA.com, and use of our related services, including without limitation our web applications. By submitting information through our website or through our related services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your information in accordance with this Privacy Policy.


TYPES OF INFORMATION WE COLLECT

Information You Provide Us Directly: We may collect information from you, including, but not limited to your username, first and last name, e-mail, password, phone number, and mailing address, when you create an account to log in to our network or at other times. We retain information that you post or store through your account and/or on our website. If you exchange any messages through our site or through our service, we may store those as well. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply, and any information that you submit to us, such as a resume.

Information Collected via Technology. To make our website and related services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use Cookies(as defined below) and navigational data to gather information regarding the date and time and duration of your visit and the solutions and information for which you searched and which you viewed. This information includes, without limitation, characters you type, your search and browsing history, articles you click, and pages you view. Like most Internet services, we automatically gather this information and store it in log files each time you visit our website or access your account on our network. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our website or service may not work properly. We use Google Analytics on our site. Google Analytics is a web analytics service provided by Google. Google Analytics uses cookies to collect anonymous traffic data to help use analyze how users use the website. The information generated by a cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the site, compiling reports on site activity for us and providing other services relating to site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. By using the website, you consent to the processing of data about you by Google in the manner and for the purposes described in this Privacy Policy.

Do Not Track. We do not respond to browser-based "do not track" signals. We do not have any third parties that push content to our site.


USE OF YOUR DATA

General Use. In general, information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Genegle uses your information to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website and services; improve the quality of experience when you interact with our website and services; send you administrative e-mail notifications; or respond to your inquiries related to employment opportunities or other requests.

Use of your Testing Information. We will only use your Testing Information in order to provide you the services, process your order, and respond to any order or billing related questions.

Creation of Anonymous Data. We may create anonymous data records from information (including without limitation, Testing Information) by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our services and improve site navigation. Genegle reserves the right to use anonymous data for any purpose in its discretion.

Feedback. If you provide feedback on any of our services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your information. Genegle will collect any information contained in such communication and will treat the information in such communication in accordance with this Privacy Policy and Terms of Use.


DISCLOSURE OF YOUR INFORMATION

Affiliates. We may share some or all of your information with our parent company, any subsidiary, or any other company under a common control (collectively, "Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess the information collected by it and us and will assume the rights and obligations regarding your information collected by us as described in this Privacy Policy.

Other Disclosures. Regardless of any choices you make regarding your information (as described below), Genegle, may disclose information if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Genegle,; or (b) protect or defend the rights or property of Genegle, or users of the services.


SECURITY OF YOUR INFORMATION 

We are committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Despite these measures, you should know that we cannot fully eliminate security risks associated with information and mistakes may happen.


THIRD PARTY WEBSITES

We may link to third party websites. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or framed websites, or to any collection of data after you click on links to such outside websites.


YOUR CHOICES REGARDING YOUR INFORMATION

Choices. We offer you choices regarding the collection, use, and sharing of your information. We will periodically send you free newsletters and e-mails that directly promote the use of our site or services and may contain advertisements for third party companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly at info@genegledna.com. Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you emails related to your account or transactions there under, or notices of any updates to our Terms of Use or Privacy Policy.

Changes to information. You may change any of your information in your account by sending an email to us at info@genegledna.com. You may request deletion of your information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.


DISPUTE RESOLUTION

If you have any questions or concerns, please contact Genegle by email at info@genegledna.com We will do our best to address your concerns.


MESSAGING TERMS AND PRIVACY POLICY

By using our messaging services, including SMS, MMS, and toll-free texting, you agree to the Terms & Conditions outlined herein. When you opt-in to receive messages from Genegle, you consent to receiving periodic SMS or MMS messages regarding our services, with standard messaging rates potentially applying based on your carrier. To opt-out, you can text STOP to 888-813-6283, after which you will cease to receive further messages. For assistance, text HELP or contact us at info@GenegleDNA. You must be at least 18 years old or have parental permission, provide accurate contact information, and use the services lawfully.

We collect your phone number and any related information you provide when you opt-in for our messaging services, which is used to send relevant messages, respond to inquiries, and improve our services. Your personal information is not sold, rented, or shared with third parties, except as necessary for service delivery or as required by law. We retain your data for as long as needed for service provision or legal purposes and take reasonable measures to secure it, though we cannot guarantee complete security..

We reserve the right to modify these Terms & Conditions and Privacy Policy at any time, with changes posted on our site. Your continued use of our messaging services implies acceptance of any updates. For questions or concerns about these policies, contact us at 888-813-6283 or mailto:info@genegledna.com.


A NOTE ABOUT MINORS

We do not intentionally gather information about visitors who are under the age of 18. If you are under the age of 18 you should not use our site or service.


USERS OUTSIDE THE USA 

Your information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of information may be less stringent than the laws in your country.


CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your information, we will update this page. Please note that at all times you are responsible for tracking updates via this page.


CONTACT INFORMATION

We welcome your comments or questions regarding this Privacy Policy. Please e-mail us at info@genegledna.com